User Guides

1. Name	Version	Added On	Status	Link	Description

1. Audit Management Guide	2.2	05/30/14	Active	view	The purpose of this guide is to familiarize administrative users with the process of internal audit system and explain currently implemented audit procedures. The guide also provides information about internal and external system issues that can occur during the transaction processing, the causes of these issues and various ways of their resolving.

2. ID TECH Reader Configuration Guide	1.0	07/16/14	Active	view	The purpose of this guide is to familiarize administrative users with the process of setup ID TECH SecureKey M series to work with HPP, generation of base derivation key (BDK) for ID Tech devices and BDK tokenization process using StrongAuth.

3. Processing Troubleshooting Guide	1.6	12/17/15	Active	view	The purpose of this guide is to familiarize administrative users with troubleshooting of the most common problems. It gives knowledge to the administrative users how to investigate and resolve the issues related to transaction processing.

4. Pingdom Configuration Guide	2.0	12/28/15	Active	view	The purpose of this guide is to familiarize administrative users with general information concerning the Pingdom health checks within the UniPay/UniBroker services and demonstrate how to create and manage a new uptime Pingdom check.

5. Pingdom Health Checks Guide	1.1	06/01/18	Active	view	The purpose of this guide is to familiarize administrative users with the list of the Pingdom health checks within the UniPay/UniBroker services.

6. Terminal Solution Implementation Guide	1.2	10/04/17	Active	view	The purpose of this guide is to familiarize PSPs with the procedure of terminal solution implementation that is required for terminal transaction processing with UniPay.

7. System Administration Guide	1.3	04/16/18	Active	view	The purpose of this guide is to familiarize administrative users how to set up their system for performing certain tasks when processing transaction through the gateway.

8. Terminal Update Guide	1.3	07/25/18	Active	view	The purpose of this guide is to familiarize users with terminal update process, all system mechanisms involved in this process and any possible issues related to the terminal update. Additionally, this guide gives an understanding of the recovery process and describes issues that require recovery to be performed.

9. System Troubleshooting Guide	1.0	09/29/18	Active	view	The purpose of this guide is to familiarize system administrators with troubleshooting of the issues related to the server operation.

10. Deployment Management Guide	1.1	02/05/19	Active	view	The purpose of this guide is to give instructions to the DevOps and system administrators that are involved in the initial process of UniPay deployment from scratch. You will learn how to deploy the development environment, UniPay, and which steps to follow after the application is deployed so transaction processing is possible.

11. Data Archiving Guide	1.0	09/02/19	Active	view	The purpose of this guide is to familiarize administrative users with the process of data archiving and removing the archived data from the production database to maintain its optimal size, meet server performance, and free hard disk space requirements.

12. Database Schema Update	1.0	09/06/19	Active	view	While updating the application to the latest version, the database structure is updated as part of the process. Updating the database schema by running delta files via MySQL causes a block for data modification and, thus, makes it impossible to read and write data in the altered tables. This leads to server performance downtime that may extend over 12 hours when altering large SQL tables. In order to alter tables with large amounts of data without locking them and reduce the downtime period to less than 30 minutes, the application deployment process may be performed.