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How to locate a validation file

Version: V4.4
Added on: 12/14/15
Difficulty:
Time: 15 min
Category: Quick Guides

How to locate a validation file

  1. Are you ready?

    In this tutorial we are going to learn how to locate a validation file using the user interface of the gateway.

    We will use the following parameters:
    File Date: 12/09/2018
    Status: Failed
  2. Log in to the system using your Username and Password.

    Note: To learn how to log in and select perspectives, use the prerequisite tutorial Logging in and navigating the application.
  3. You can locate a validation file using Files form, which is available at the following places:

    • Perspective => Console Perspective => Submissions => Files
    • Perspective => Management => Merchant Perspective => Submissions => Files

    You can choose any place you like.
  4. Select appropriate Merchant or Merchant Account in the top left section of the screen.
  5. Click   Submissionsbutton in the top section of the screen.
  6. Choose   Files  menu item  from the list.
  7. Locate   File Search  groupbox
  8. Select Failed in Statusdropdown
  9. Locate   Request  groupbox
  10. Enter 12/09/2018 into the From Datedatebox
  11. Click   Findbutton
  12. Locate   File List  groupbox
  13. Click Response Filebutton to download the validation file. After that you can fix the errors and resubmit it for further processing.
  14. Congratulations, you are done!

    You have learned how to locate a validation file for further review and correction. Now you can do this by yourself.

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How to locate and review merchant files and totals 07/11/14 15 mins This easy tutorial will teach you how to locate a file generated on behalf of your merchant and review its totals.
How to review a verification file 03/31/16 15 mins In this tutorial you will learn how to review a direct debit verification file.

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