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Creating an adjustment

Version: V3.1.6843
Added on: 01/06/16
Time: 30 min
Category: Tutorials

Prerequisite Tutorials

Name Added On Difficulty Time Required Description
How to locate a merchant statement 09/23/14 15 mins This tutorial will give you knowledge how to locate a merchant statement.
How to generate a merchant statement 01/06/16 15 mins In this tutorial we are going to learn how to generate manually a merchant statement.

Useful Terms


Creating an adjustment

  1. Are you ready?

    In this tutorial, we are going to learn how to create an adjustment for a merchant statement. This can be done in two ways:
    • via a scheduled adjustment that will be added when a statement gets generated.
    • via a manual adjustment that has to be added by a user within a newly-generated statement.

    Note that to assess money to a merchant, adjustment amount must be specified as a positive value. To deduct money from the merchant or set merchant's balance to zero, adjustment amount must be specified as a negative value (i.e. with a minus sign).

    We will use the following parameters:
    For scheduled adjustment:
    Merchant Account: My Second Account
    Adjustment: Balance Adjustment
    Action: Send additional funds to merchant
    Amout: $100.00
    Effective Date: 01/01/2024

    For manual adjustment:
    Remittance Source: Bank Card
    Adjustment: Balance Adjustment
    Amount: $100.00
    Description: Adjustment required to set merchant balance to zero
  2. Log in to the system using your Username and Password and switch to the Management => Merchant Perspective.

    Note: To learn how to log in and select perspectives, use the prerequisite tutorial Logging in and navigating the application.
  3. Select appropriate Merchant or Merchant Account in the top left section of the screen.
  4. Firstly, let's learn how to create a scheduled adjustment.
  5. Click   Remittancebutton in the top section of the screen.
  6. Choose   Adjustments  menu item  from the list.
  7. Locate   Scheduled Adjustment Sear...  groupbox
  8. Click   Newbutton

    Note: You can add a new scheduled adjustment only for merchants with configured processing fees.
  9. Locate   General  groupbox
  10. Select Balance Adjustment in Adjustmentdropdown
  11. Locate   Remittance Source  label
  12. Choose Peyment Card  radio button  as default.
  13. Locate   Action  label
  14. Choose send additional funds to ...  radio button  
  15. Enter 100 into the Amounttextbox
  16. Select 01/01/2024 in Effective Datedatebox
  17. Click   Savebutton
  18. Next, let's learn how to create a manual adjustment.
  19. Click   Remittancebutton in the top section of the screen.
  20. Choose   Statements  menu item  from the list.
  21. Locate an appropriate merchant statement. To learn how to do this, follow the steps from the How to locate a merchant statement tutorial.
  22. Click   View Merchant Statementbutton next to the selected statement.
  23. Locate   Statement Detail  groupbox
  24. Click   Adjustmentbutton
  25. Locate   Remittance Source  label
  26. Choose Payment Card  radio button  
  27. Locate   Adjustment  dropdown
  28. Choose Balance Adjustment Adjustment  dropdown  
  29. Enter -100 into the Amounttextbox
  30. Enter Adjustment required to set merchant balance to zero into the Descriptiontextbox
  31. Click   Savebutton
  32. Click   Closebutton to get back to the list of merchant statements.
  33. Locate   Merchant Statement List  groupbox
  34. Locate   Pending  column to verify that the merchant statement has been adjusted successfully.
  35. Congratulations, you are done!

    You have learned how to create an adjustment. Now you can do this by yourself.