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How to locate and remove a user from blacklist

Version: V4.4
Added on: 10/06/15
Difficulty:
Time: 15 min
Category: Quick Guides

Useful Terms

Blacklist    

How to locate and remove a user from blacklist

  1. Are you ready?

    In this tutorial we are going to learn how to locate and remove a user from blacklist using Setup perspective.

    We will use the following parameters:
    Last 4 digits of account number: 0057
  2. Log in to the system using your Username and Password and switch to the Administration => Setup Perspective.

    Note: To learn how to log in and select perspectives, use the prerequisite tutorial Logging in and navigating the application.
  3. Let's learn how to locate a user associated with a particular account number.
  4. Click   Blacklistbutton in the top right section of the screen.
  5. Locate   Blacklist Search  groupbox
  6. Enter 0057 into the Account # (last 4)textbox
  7. Click   Findbutton
  8. Locate   Blacklist  groupbox. The result of your search should now be visible on the screen.
  9. Now let's learn how to delete a user from blacklist.
  10. Click   Deletebutton to remove the user from blacklist.
  11. Congratulations, you are done!

    You have learned how to locate and remove a user from blacklist. Now you can do this by yourself.

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