UniPay Gateway Documentation

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In this tutorial we are going to learn how to restart processing of a submitted file. This action can be applied for cases when processing of submitted files got failed. In this case, the system provides possibility to avoid resubmission of the file allowing an administrative user to restart the failed task without following all successfully completed processes. You can resubmit a file for processing in three different ways, depending on a phase when a file processing got failed:
- using Sub-Batch form (if only a part of a particular batch needs to be reprocessed. For example, if a batch file includes both direct debit and CC transactions, we can restart file processing only for either direct debit or CC part);
- using FTP Gates form (when a process got failed and should be restarted on the gateway side);
- using File Store form (when a process got failed and should be restarted on the processor side).
The form that you should use for file reprocessing depends on the place where processing of your file got failed. Note that only one place can be used at a time. To learn more about file management, review this guide.
We will use the following parameters:

Merchant: 2000
Attempt Date: 11/13/2024
FTP Gates status: Pending Upload
File Store status: Pending Upload
Sub-batch status: Forward
Log in to the system using your Username and Password.

Note: To learn how to log in and select perspectives, use the prerequisite tutorial Logging in and navigating the application.
Let's learn how to restart processing of a sub-batch associated with particular batch using Sub Batch form, which is available at the Perspective => Administration => Monitoring perspective => Sub Batch.
Select appropriate Merchant or Merchant Account in the top left section of the screen.
Click Sub Batchbutton in the top section of the screen.
Locate Sub-Batch Search groupbox
Enter 11/13/2024 into the Attempt Datedatebox
Select Forward in Statusdropdown
Click Findbutton
Locate Sub-Batch List groupbox
Click Actionsbutton
Choose Rerun Processing Service menu item to restart processing of the file.
To make sure that the task was restarted, please refresh your search and check if the status of the sub-batch has changed.
Next, let's learn how to restart processing of a file using FTP Gates form, which is available at the following places:
- Perspective => Administration => Monitoring perspective => FTP Gates
- Perspective => Administration => System perspective => Files => FTP Gates
You can choose any place you like.
Click FTP Gatesbutton in the top section of the screen.

Note: On System pespective, FTP Gates section can be found under Files button.
Locate FTP Gates Search groupbox
Select 2000 in
Select Pending Upload in
Enter 11/13/2024 into the
Click
Locate FTP Gates List groupbox
Click Actionsbutton
Choose Rerun Processing Service menu item to restart processing of the file.
Finally, let's learn how to restart processing of a file using File Store form, which is available at the following places:
- Perspective => Administration => Monitoring perspective => File Store
- Perspective => Administration => System perspective => Files => File Store
You can choose any place you like.
Click File Storebutton in the top section of the screen.

Note: On System pespective, File Store section can be found under Files button.
Locate File Store Search groupbox
Select 2000 in
Select Pending Upload in
Locate Request groupbox
Enter 11/13/2024 into the
Click
Locate File Store List groupbox
Click
Choose to restart processing of the file.
Congratulations, you are done!

You have learned how to restart processing of a submitted file. Now let's learn how to re-generate an aggregated file.

Name	Added On	Time Required	Description
Re-generating an aggregated file	11/02/15	30 mins	In this tutorial you will learn how to re-generate an aggregated file.
How to restart processing of a submitted file using ActiveMQ form	11/13/15	30 mins	In this tutorial you will learn how to restart processing of a submitted file using XML.
How to reupload a file to FTP	01/25/16	15 mins	In this tutorial you will learn how to reupload a file to FTP using File Store form.
How to resubmit a verification file	03/10/16	15 mins	In this tutorial we are going to learn how to resubmit a direct debit verification file to a processor.

Restarting processing of a submitted file

Restarting processing of a submitted file

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