Heartland Portico (real-time) Response Codes:

Error Codes (Transaction Responses)
Heartland Portico: Gift Cards (Transaction Responses)
CSC Responses

Transaction Responses
AVS Responses

Transaction Responses

Code	Type	Message	UniPay Code
86	Good	Card OK.	A01
00	Good	Approval	A01
10	Good	Partial approval.	A05
05	Soft	Decline , do not honor.	D01
65	Soft	Decline, activity limit	D01
91	Soft	No reply.	D01
02	Soft	Call	D01
61	Soft	Decline	D01
51	Soft	Decline, insufficient funds.	D01
63	Soft	Sec violation.	D01
86	Soft	Cant verify PIN.	D01
62	Soft	Decline	D01
07	Hard	Hold-call	D04
04	Hard	Hold-call, retain card.	D04
44	Hard	Hold-card, pick up card.	D04
78	Hard	No account.	D05
14	Hard	Card No. Error.	D05
52	Hard	No check account.	D06
15	Hard	No such issuer.	D06
53	Hard	No save account.	D06
56	Hard	Invalid card.	D06
55	Soft	Wrong PIN	D07
N7	Soft	CVV2 mismatch.	D08
43	Hard	Hold-card, stolen card.	D10
41	Hard	Hold-call, lost card.	D10
58	Soft	Serv not allowed	D12
54	Hard	Expired card	D16
19	Soft	Re enter, reenter transaction.	D17
13	Soft	Amount error.	D18
75	Soft	PIN exceeded.	D21
EC	Hard	CID format error.	D27
76	Hard	No action taken.	D27
21	Hard	No action taken	D27
12	Hard	Invalid trans.	D27
EB	Hard	Check digit err.	D27
96	Hard	System error.	D27
06	Hard	Error, merchant closed, no match.	D27
77	Hard	No action taken	D27
03	Hard	Term ID error	D27
80	Hard	Date error.	D27
82	Soft	Cashback no app.	D28
57	Soft	Serv not allowed	D33

CSC Responses

Code	Message	UniPay Code
M	CVV Match	M
N	CVV No Match	N
P	Not Processed	P
S	Should Have Been Present	S
U	Issuer is not certified and/or has not provided VISA encryption keys.	U

AVS Responses

Code	Message	UniPay Code
Visa
R	Retry - system unable to respond	00
U	No data from Issuer/auth system	40
I	Address information not verified for International transaction	40
G	Address information not verified for International transaction	40
C	Address and postal code not verified due to incompatible formats (international address)	45
N	Neither address or ZIP code match	45
P	Postal code match. Street address not verified due to incompatible formats (international address)	47
Z	9 digit ZIP code match, address does not match	47
B	Address match, postal code not verified due to incompatible formats (international address)	4D
A	Address matches, ZIP code does not	4D
Y	9 digit ZIP and address match	4F
D	Street address and postal code match (international address)	4F
M	Street address and postal code matches	4F
U	ABS not supported	80
MasterCard
R	Retry - system unable to respond	00
U	No data from Issuer/auth system	40
N	Neither address or ZIP code match	45
Z	5 digit ZIP code match, address does not match	46
W	9 digit ZIP code match, address does not match	47
A	Address matches, ZIP code does not	4D
Y	5 digit ZIP and address match	4E
X	9 digit ZIP and address match	4F
S	ABS not supported	80
Amex
R	Retry - system unable to respond	00
U	No data from Issuer/auth system	40
N	Neither address or ZIP code match	45
Z	5 digit ZIP code match, address does not match	46
W	9 digit ZIP code match, address does not match	47
A	Address matches, ZIP code does not	4D
Y	5 digit ZIP and address match	4E
X	9 digit ZIP and address match	4F
S	ABS not supported	80
Discover
R	Retry - system unable to respond	00
G	Address information not verified for International transaction	40
U	No data from Issuer/auth system	40
I	Address information not verified for International transaction	40
C	Address and postal code not verified due to incompatible formats (international address)	45
N	Neither address or ZIP code match	45
P	Postal code match. Street address not verified due to incompatible formats (international address)	47
Z	9 digit ZIP code match, address does not match	47
B	Address match, postal code not verified due to incompatible formats (international address)	4D
A	Address matches, ZIP code does not	4D
M	Street address and postal code matches	4F
Y	9 digit ZIP and address match	4F
D	Street address and postal code match (international address)	4F
U	ABS not supported	80

Transaction Responses

Code	Type	Message	UniPay Code
0	Good	OK	A01
+14	Hard	Invalid card number	D05
+8	Hard	Bad track data	D05
+2	Soft	Duplicate transactions	D09
+20	Soft	Database operation time out	D12
+38	Soft	Invalid auth amount	D18
+6	Soft	Invalid return amount	D18
+19	Soft	Invalid Reversal Amount	D18
-21	Soft	Unauthorized	D20
-2	Soft	Authentication error	D20
+11	Hard	Original transaction not CPC	D27
+33	Hard	Missing KSN error	D27
+36	Hard	Invalid Original Txn for Repeat	D27
+4	Hard	Transaction already associated with batch	D27
+23	Hard	Transaction Error	D27
+13	Hard	Invalid edit data	D27
+35	Hard	Device setting error	D27
-1	Hard	Portico Gateway error	D27
+25	Hard	Transaction Error	D27
+16	Hard	Invalid Ship Date	D27
+27	Hard	Transaction Error	D27
+18	Hard	E3 MSR failure	D27
+1	Hard	Gateway system error	D27
+10	Hard	Empty report	D27
+32	Hard	Missing KTB error	D27
+3	Hard	Invalid original transaction	D27
+12	Hard	Invalid CPC data	D27
+34	Hard	Invalid data received	D27
+37	Hard	Missing element	D27
+5	Hard	No current batch	D27
+24	Hard	Transaction Error	D27
+15	Hard	Batch close in progress	D27
+7	Hard	Invalid report parameters	D27
+26	Hard	Transaction Error	D27
+17	Hard	Invalid encryption version	D27
+9	Hard	No transaction associated with batch	D27
+30	Hard	Transaction Error	D27

Transaction Responses

Code	Type	Message	UniPay Code
0	Good	OK — transaction successful.	A01
13	Good	Partial Approval	A05
6	Soft	Card already active.	D01
12	Soft	Do not honor	D01
5	Soft	Insufficient funds.	D03
8	Hard	Inactive card.	D05
3	Hard	Invalid card.	D05
14	Soft	RequestError Subject 'InvalidPin'.	D07
7	Soft	Duplicate transaction.	D09
4	Hard	Deactivated card.	D16
9	Soft	Invalid amount.	D18
15	Soft	ProfileError	D20
2	Hard	System unavailable. Retry transaction.	D27
11	Hard	Unknown error	D27
1	Hard	System error. Retry transaction.	D27
10	Hard	Cannot void	D27

Countries:

Heartland Portico (real-time) Response Codes:

Visa

MasterCard

Amex

Discover

Groups

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Groups

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