| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
