| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
