| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 124 |
Soft |
Violation of law. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 959 |
Soft |
CAV failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 909 |
Soft |
System malfunction. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 554 |
Soft |
Over daily limit |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
