| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
