| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
