| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
