| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
