| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
