| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 959 |
Soft |
CAV failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
