| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 107 |
Soft |
Call for authorization |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
