| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 909 |
Soft |
System malfunction. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
