| 000 |
Good |
Approve |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 100 |
Soft |
Do not honor |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 118 |
Hard |
No card record. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
