| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 124 |
Soft |
Violation of law. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 110 |
Soft |
Invalid amount |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 107 |
Soft |
Call for authorization |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
