| 785 |
Good |
No reason to decline |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 000 |
Good |
Approve |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 370 |
Hard |
Account on hold. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
