| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 909 |
Soft |
System malfunction. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
