| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
