| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 124 |
Soft |
Violation of law. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 909 |
Soft |
System malfunction. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
