| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 500 |
Soft |
Decline. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
