| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
