| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
