| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 100 |
Soft |
Do not honor |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 208 |
Hard |
Lost card. |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 505 |
Soft |
Please retry. |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 569 |
Soft |
Invalid user |
D33 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
