| 703 |
Good |
Approved EMV Key Load, more key load data pending. |
A01 |
| 000 |
Good |
Approve |
A01 |
| 701 |
Good |
Approved EMV Key Load |
A01 |
| 785 |
Good |
No reason to decline |
A01 |
| 003 |
Good |
Approve VIP |
A01 |
| 334 |
Good |
Already reversed. |
A03 |
| 002 |
Good |
Approve for partial amount. |
A05 |
| 791 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must stop recurring payment requests. |
D01 |
| 100 |
Soft |
Do not honor |
D01 |
| 515 |
Soft |
Declined. No term record on First Data system. |
D01 |
| 708 |
Soft |
Honor With Authentication. |
D01 |
| 500 |
Soft |
Decline. |
D01 |
| 790 |
Soft |
Not approved. Used only in Visa bill/recurring payment. Merchant must not resubmit same transaction but may continue billing process in subsequent billing period. |
D01 |
| 514 |
Soft |
Do not try again – Applies to recurring authorizations only. There was security violation. |
D01 |
| 911 |
Soft |
Card issuer timed out. |
D01 |
| 124 |
Soft |
Violation of law. |
D01 |
| 540 |
Soft |
Edit Honor. |
D01 |
| 773 |
Soft |
Unsuccessful. |
D01 |
| 513 |
Soft |
Decline. Transaction not permitted to acquirer or terminal. |
D01 |
| 132 |
Hard |
Unmatched card expiry date. |
D02 |
| 521 |
Soft |
Enter lesser amount. |
D03 |
| 116 |
Soft |
Not sufficient funds |
D03 |
| 767 |
Hard |
Hard Capture; Pick Up. |
D04 |
| 704 |
Hard |
Pick Up Card. |
D04 |
| 370 |
Hard |
Account on hold. |
D04 |
| 131 |
Hard |
Invalid account number. |
D05 |
| 526 |
Hard |
Undefined Card – Debit/EBT network gateway cannot route card based on Merchant Entitlement |
D05 |
| 506 |
Hard |
Invalid Checking Account Number. |
D05 |
| 118 |
Hard |
No card record. |
D05 |
| 373 |
Hard |
Invalid Card Account. |
D05 |
| 541 |
Hard |
No Savings Account. |
D06 |
| 303 |
Hard |
Unknown account. The account could not be located in the account table. |
D06 |
| 378 |
Hard |
Account is Purged. The Account record was purged from the database. |
D06 |
| 302 |
Hard |
Account closed. The account was closed, probably because the account balance was $0.00. |
D06 |
| 304 |
Hard |
Inactive account. The account has not been activated by an approved location. |
D06 |
| 117 |
Soft |
Incorrect PIN. |
D07 |
| 517 |
Soft |
CVV2 Declined. |
D08 |
| 958 |
Soft |
CCV2 failed |
D08 |
| 954 |
Soft |
CCV failed. |
D08 |
| 959 |
Soft |
CAV failed |
D08 |
| 913 |
Soft |
Duplicate transaction. |
D09 |
| 772 |
Soft |
Duplicate Return. |
D09 |
| 776 |
Soft |
Duplicate Completion. |
D09 |
| 774 |
Soft |
Duplicate Reversal. |
D09 |
| 208 |
Hard |
Lost card. |
D10 |
| 731 |
Hard |
Rejected Lost/Stolen Checks |
D10 |
| 209 |
Hard |
Stolen card. |
D11 |
| 402 |
Soft |
TransArmor Service Unavailable. |
D12 |
| 907 |
Soft |
Card issuer or switch inoperative |
D12 |
| 909 |
Soft |
System malfunction. |
D12 |
| 120 |
Soft |
Transaction not permitted to terminal. |
D12 |
| 963 |
Soft |
Acquirer channel unavailable |
D12 |
| 512 |
Soft |
Service not allowed. |
D12 |
| 119 |
Soft |
Transaction not permitted to cardholder. |
D12 |
| 554 |
Soft |
Over daily limit |
D15 |
| 123 |
Soft |
Exceeds withdrawal frequency limit. |
D15 |
| 782 |
Soft |
Count Exceeds Limit. |
D15 |
| 121 |
Soft |
Exceeds withdrawal amount limit. |
D15 |
| 528 |
Soft |
Debit/EBT transaction count exceeds pre-determined limit in specified time/ Withdrawal limit exceeded. |
D15 |
| 510 |
Hard |
New Account Information – Applies to recurring authorizations only. The card has expired |
D16 |
| 509 |
Hard |
Do not try again – Applies to recurring authorizations only. The card has expired |
D16 |
| 511 |
Hard |
Try again later – Applies to recurring authorizations only. The card has expired. Get the new expiration date and try again |
D16 |
| 101 |
Hard |
Expired card. |
D16 |
| 505 |
Soft |
Please retry. |
D17 |
| 920 |
Soft |
Security H/W or S/W error - try again |
D17 |
| 516 |
Soft |
Please retry – Reasons for this error are one of the following: Format Error, Unable to route transaction, Switch or issuer unavailable, System Busy, Timeout |
D17 |
| 508 |
Soft |
Try again later – Declined: Association‗s payment cancellation advice code provided. Applies to recurring authorizations only. These are examples of what may have occurred: the account is over the credit limit try again in 72 hours. |
D17 |
| 921 |
Soft |
Security H/W or S/W error - no action |
D17 |
| 771 |
Soft |
Amount Too Large. |
D18 |
| 318 |
Soft |
Invalid amount. There was a problem with the amount field in the transaction format – more or less than min/max amounts specified in the promotion for that transaction. |
D18 |
| 110 |
Soft |
Invalid amount |
D18 |
| 106 |
Soft |
Allowable PIN tries exceeded |
D21 |
| 813 |
Hard |
Over merchant daily velocity count |
D27 |
| 702 |
Hard |
EMV Key Download Error. |
D27 |
| 550 |
Hard |
Invalid Vehicle |
D27 |
| 130 |
Hard |
Invalid terminal. |
D27 |
| 344 |
Hard |
Internet access disabled. |
D27 |
| 944 |
Hard |
Invalid response |
D27 |
| 154 |
Hard |
Over monthly limit |
D27 |
| 602 |
Hard |
No Open Batch |
D27 |
| 818 |
Hard |
Over merchant product velocity both |
D27 |
| 383 |
Hard |
Store location zero not allowed. |
D27 |
| 339 |
Hard |
Transaction history not available. |
D27 |
| 902 |
Hard |
Invalid transaction. This card or terminal is not permitted to perform this transaction, or the transaction type is invalid, or First Data is unable to route a refund request to the network. |
D27 |
| 559 |
Hard |
Voyager ID problem |
D27 |
| 806 |
Hard |
Authorization ID needed |
D27 |
| 524 |
Hard |
Debit Switch unavailable Timeout Retry –Communications link to debit/EBT network gateway is down or responded with a "System Malfunction (96)" message |
D27 |
| 355 |
Hard |
Invalid currency. The provided currency is invalid. |
D27 |
| 122 |
Hard |
Security violation |
D27 |
| 564 |
Hard |
Over cash limit |
D27 |
| 374 |
Hard |
Product code(s) restricted. |
D27 |
| 330 |
Hard |
Bad checksum. The checksum provided is incorrect. |
D27 |
| 316 |
Hard |
Incorrect location. There was a problem with the merchant location. |
D27 |
| 815 |
Hard |
Over merchant daily velocity both |
D27 |
| 729 |
Hard |
Hard Negative Info On File. |
D27 |
| 552 |
Hard |
Invalid Product |
D27 |
| 311 |
Hard |
Not lost or stolen. |
D27 |
| 347 |
Hard |
Promotions for Internet virtual and physical cards do not match. When enabling a physical card to a virtual card, both must be from the same promotion. Cards for bulk activation request must be from the same promotion |
D27 |
| 604 |
Hard |
Close Not Valid |
D27 |
| 820 |
Hard |
Over chain daily velocity amount |
D27 |
| 385 |
Hard |
Accepted but not yet processed. |
D27 |
| 341 |
Hard |
Invalid status change. The status change requested (e.g. lost/stolen, freeze active card) cannot be performed. |
D27 |
| 906 |
Hard |
System Error. There is a problem with the host processing system. Call your helpdesk or operations support. |
D27 |
| 376 |
Hard |
Account status is void lock. |
D27 |
| 332 |
Hard |
Account locked. |
D27 |
| 354 |
Hard |
Merchant not configured as International although the account requires it. (e.g. The account allows currency conversion but the merchant is not configured for International.) |
D27 |
| 561 |
Hard |
Invalid Restriction Code |
D27 |
| 808 |
Hard |
Invalid location |
D27 |
| 527 |
Hard |
Network Response indicates that Merchant ID/SE is invalid. |
D27 |
| 359 |
Hard |
The terminal transaction number did not match (on a void or reversal). |
D27 |
| 566 |
Hard |
Y or N required |
D27 |
| 722 |
Hard |
Invalid value in the field |
D27 |
| 822 |
Hard |
Over chain product velocity count |
D27 |
| 404 |
Hard |
TransArmor Key Error. |
D27 |
| 914 |
Hard |
Void/Full Reversal requests in which the Original Authorization was not found. |
D27 |
| 323 |
Hard |
Password retry exceeded. The user account has been frozen because the user attempted access and was denied. Seek management assistance. |
D27 |
| 817 |
Hard |
Over merchant product velocity count |
D27 |
| 775 |
Hard |
Subsystem Unavailable. |
D27 |
| 801 |
Hard |
Over merchandise limit |
D27 |
| 317 |
Hard |
Max balance exceeded. The transaction, if completed, would cause the account balance to be exceeded by the max_balance as specified in the promotion. Some merchants set the max_balance to a value twice the max transaction amount. |
D27 |
| 507 |
Hard |
New Account Information available. |
D27 |
| 349 |
Hard |
Account already linked. (e.g. Response when enabling a physical card, when the two provided accounts have already been linked together.) |
D27 |
| 923 |
Hard |
Request in progress |
D27 |
| 151 |
Hard |
Activation failed |
D27 |
| 568 |
Hard |
Over additive limit |
D27 |
| 380 |
Hard |
Bulk activation error. |
D27 |
| 336 |
Hard |
Bad authorization code. The authorization code test failed. |
D27 |
| 810 |
Hard |
Over card velocity amount |
D27 |
| 530 |
Hard |
The authorizing network has a problem decrypting the cryptogram in the request. |
D27 |
| 367 |
Hard |
Target embossed card entered and Transaction count entered do not match. |
D27 |
| 156 |
Hard |
Max number of recharges exceeded |
D27 |
| 724 |
Hard |
Referred - Not Active |
D27 |
| 824 |
Hard |
Over chain product velocity amount |
D27 |
| 502 |
Hard |
Invalid State Code. |
D27 |
| 941 |
Hard |
Invalid issuer. |
D27 |
| 327 |
Hard |
Request not permitted by this account. |
D27 |
| 556 |
Hard |
Exceeds quantity |
D27 |
| 803 |
Hard |
Not on file |
D27 |
| 320 |
Hard |
Invalid password. |
D27 |
| 519 |
Hard |
Invalid Effective Date. |
D27 |
| 351 |
Hard |
First Data Voice Services returns this response on Internet transactions where the interface input parameter is not valid. |
D27 |
| 369 |
Hard |
Invalid time zone. |
D27 |
| 401 |
Hard |
Offer Processing Error |
D27 |
| 108 |
Hard |
Refer to issuer‘s special conditions |
D27 |
| 343 |
Hard |
No phone service. Attempted a calling card transaction on an account which is not configured for calling card activity. |
D27 |
| 942 |
Hard |
Customer cancellation |
D27 |
| 153 |
Hard |
Already redeemed |
D27 |
| 601 |
Hard |
Invalid Batch Number |
D27 |
| 382 |
Hard |
Bulk activation package amount error. |
D27 |
| 338 |
Hard |
No transactions available/no more transactions available. There are no transactions for this account or there are no transactions as determined by the specified first transaction number. |
D27 |
| 812 |
Hard |
Over issuer velocity amount |
D27 |
| 542 |
Hard |
DUKPT: An error while processing the PIN block that is not related to the point-ofsale equipment. Contact the Help Desk for assistance. |
D27 |
| 558 |
Hard |
Invalid Track 2 data |
D27 |
| 805 |
Hard |
Velocity exceeded |
D27 |
| 523 |
Hard |
Crypto box is offline. |
D27 |
| 353 |
Hard |
First Data Voice Services returns this response on Internet transactions where the client certificate is invalid. |
D27 |
| 792 |
Hard |
See attendant. |
D27 |
| 826 |
Hard |
Signature required |
D27 |
| 504 |
Hard |
Do not try again. |
D27 |
| 114 |
Hard |
Invalid account type |
D27 |
| 563 |
Hard |
Over fuel limit |
D27 |
| 372 |
Hard |
Promo location restricted. |
D27 |
| 329 |
Hard |
Bad_repay_date. |
D27 |
| 109 |
Hard |
Invalid merchant. The merchant is not in the merchant database or the merchant is not permitted to use this particular card. |
D27 |
| 814 |
Hard |
Over merchant daily velocity amount |
D27 |
| 726 |
Hard |
Unable to Locate Record On File. |
D27 |
| 551 |
Hard |
Invalid Driver |
D27 |
| 308 |
Hard |
Already active. The card is already active and does not need to be reactivated |
D27 |
| 345 |
Hard |
Invalid EAN. The EAN is not correc t for the provided account number. |
D27 |
| 603 |
Hard |
Close Unavailable |
D27 |
| 819 |
Hard |
Over chain daily velocity count |
D27 |
| 384 |
Hard |
Account row locked. |
D27 |
| 340 |
Hard |
New password required. |
D27 |
| 904 |
Hard |
Format error. |
D27 |
| 346 |
Hard |
Invalid merchant key. The merchant key block provided is invalid. (e.g. The working key provided in an Assign Merchant Working Key transaction). |
D27 |
| 560 |
Hard |
Invalid Odometer |
D27 |
| 807 |
Hard |
Over non-fuel limit |
D27 |
| 525 |
Hard |
Debit/EBT network gateway cannot get through to the ISSUER. |
D27 |
| 357 |
Hard |
Currency conversion error. Internal CLGC system error. |
D27 |
| 915 |
Hard |
Timeout Reversal not supported. Resend the original transaction. Do not retry the timeout reversal |
D27 |
| 565 |
Hard |
Fuel price error |
D27 |
| 375 |
Hard |
Bad Post Date. The Post Date is not a valid date. |
D27 |
| 331 |
Hard |
Balance not available (denial). Due to an internal First Data Closed Loop Gift Card (CLGC) issue, information from this account could not be retrieved. |
D27 |
| 342 |
Hard |
Void of activation after account activity. |
D27 |
| 908 |
Hard |
Transaction destination not found for routing. |
D27 |
| 322 |
Hard |
Exceeded account reloads. The clerk/user/location was only permitted to reload some number of accounts. That number was exceeded. (See your Business Manager in order to extend this limit.) |
D27 |
| 816 |
Hard |
Over merchant product velocity amount |
D27 |
| 740 |
Hard |
Totals Unavailable. |
D27 |
| 553 |
Hard |
Exceeds transaction total limit per product class. |
D27 |
| 315 |
Hard |
Bad mag stripe. The mag stripe could not be parsed for account information |
D27 |
| 348 |
Hard |
Invalid transaction source. The provided source (field EA) is not valid for this transaction. |
D27 |
| 721 |
Hard |
Invalid ZIP Code |
D27 |
| 821 |
Hard |
Over chain daily velocity both |
D27 |
| 403 |
Hard |
TransArmor Invalid Token or Account Number. |
D27 |
| 567 |
Hard |
Over repair limit |
D27 |
| 377 |
Hard |
Already active and reloadable. |
D27 |
| 333 |
Hard |
No previous transaction. The void or reversal transaction could not be matched to a previous (original) transaction. In the case of a pre-auth redemption, the corresponding locking transaction could not be identified. |
D27 |
| 356 |
Hard |
Request not International. Merchant configured to require currency information for each financial transaction, however none was sent. |
D27 |
| 562 |
Hard |
Pay at pump not allowed |
D27 |
| 809 |
Hard |
Over card velocity count |
D27 |
| 950 |
Hard |
Violation of business arrangement |
D27 |
| 529 |
Hard |
Resubmission of transaction violates debit/EBT network frequency. |
D27 |
| 360 |
Hard |
First Data Voice Services added a layer of validation that checks the data they receive from CLGC to make sure it is HTML friendly (i.e. no binary data). First Data Voice Services will return this response on Internet transactions if the check fails (th |
D27 |
| 155 |
Hard |
Recharge amount exceeded |
D27 |
| 723 |
Hard |
Driver’s License or ID is Required |
D27 |
| 823 |
Hard |
Over chain product velocity both |
D27 |
| 501 |
Hard |
Date of Birth Error for Check Processing. |
D27 |
| 940 |
Hard |
Error. |
D27 |
| 326 |
Hard |
Incorrect transaction version or format number for POS transactions. |
D27 |
| 555 |
Hard |
Invalid Date/Time |
D27 |
| 802 |
Hard |
Imprint card |
D27 |
| 319 |
Hard |
Invalid clerk. The clerk field was either missing, when required, or the content did not match the requirements |
D27 |
| 518 |
Hard |
Invalid account/date or sales date in future. |
D27 |
| 350 |
Hard |
Account not in inactive state. (e.g. Response when enabling a physical card, when the physical card in not in an inactive state.) |
D27 |
| 001 |
Hard |
Schema Validation Error |
D27 |
| 924 |
Hard |
Limit check failed |
D27 |
| 152 |
Hard |
Exceeds limit |
D27 |
| 381 |
Hard |
Bulk activation unattempted error |
D27 |
| 337 |
Hard |
Too many transactions requested. |
D27 |
| 811 |
Hard |
Over issuer velocity count |
D27 |
| 532 |
Hard |
The DUKPT Base Derivation key is missing or incorrect in the PIN pad, or PIN key synchronization error. |
D27 |
| 368 |
Hard |
No account link. |
D27 |
| 157 |
Hard |
Invalid entry |
D27 |
| 321 |
Hard |
Invalid new password. The new password does not meet the minimum security criteria |
D27 |
| 520 |
Hard |
Reversal Rejected. Do not try again. |
D27 |
| 352 |
Hard |
First Data Voice Services returns this response on Internet transactions where they did not receive a response from CLGC. |
D27 |
| 825 |
Hard |
No chain ID for chain merchant |
D27 |
| 503 |
Hard |
New Account Information. |
D27 |
| 328 |
Hard |
Request not permitted by this merchant location. |
D27 |
| 557 |
Hard |
Invalid prompt entry |
D27 |
| 804 |
Hard |
Fuel only |
D27 |
| 522 |
Soft |
Cash Back greater than total Transaction amount. |
D28 |
| 104 |
Soft |
Restricted card |
D29 |
| 107 |
Soft |
Call for authorization |
D30 |
| 728 |
Soft |
Referred – Skip Trace Info. |
D30 |
| 105 |
Soft |
Call acquirer's security department |
D30 |
| 727 |
Soft |
Refer – Call Authorization (Checks only). |
D30 |
| 129 |
Soft |
Suspected counterfeit card |
D31 |
| 102 |
Soft |
Suspected fraud |
D31 |
| 150 |
Soft |
Invalid merchant set up |
D33 |
| 569 |
Soft |
Invalid user |
D33 |
| 133 |
Soft |
The TPP ID was not found |
D34 |
