General

Type: Form

Description: General business and contact information of the Merchant/Merchant Account.
Note: To access Merchant's general information use Merchant mode; to access Account's general information use Account mode.

Modes:

Ignore

Merchant

Merchant Account

Items:

Synchronize with external sources

Indicates whether the account is synchronized with external sources.

Save

Saves all changes on the form.

Closes the form without saving any changes.

Detail

Includes general information about the Merchant or Account within the system.

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Portfolio

Reference to the entity that represents the portfolio attached to the merchant.

References: Merchant.Portfolio FK

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Profile

Includes various merchant or account profile settings.

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Modify

Allows to modify the selected merchant profile or account profile.

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Accounts:

Defines whether it is a multi-location/multi-terminal or single-location/single-terminal merchant.
The values can be the following:

Single - settings are configured at the merchant level.
Multiple - settings are configured at the level of each account that is set up.

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Underwriting:

Defines whether a single federal tax ID is going to be used for all locations of the merchant or each location is going to use a separate tax ID.
The values can be the following:

Single - the legal entity owning the tax ID is represented by a merchant. Underwriting (background verification) is done at the merchant level.
Multiple - the legal entity owning the tax ID is represented with an account. Underwriting (background verification) is done at the account level.

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Processing:

Defines whether a single provider profile is going to be used for all locations of a merchant or each location is going to use a separate provider profile.
The values can be the following:

Single - one provider profile is used for all accounts under a merchant, i.e. the provider profile is set at the merchant level.
Multiple - different provider profiles are used for each account under a merchant, i.e. the provider profile is set at the account level.

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Remittance:

Defines the number of deposit accounts to use for remittance.
The values can be the following:

Single - remittance settings are configured at the merchant level. All money are funded to a single deposit account regardless of the number of accounts used.
Multiple - remittance settings are configured at the account level. Money processed by each account is funded separately in separate deposit accounts.

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Recurring Fees:

Recurring fees - defines how the monthly fees are charged.
The values can be the following:

Per Merchant - monthly fees are only charged once regardless of the number of the accounts under a merchant.
Per Account - monthly fees are charged per each of the account created under a merchant.

Type

Allows to select an appropriate type of account.

Four types are available in the system:

Merchant
Remitter
Reseller
Fee Processor

Unique identifier of the merchant generated by the gateway.

References: Merchant.id

Code

Optional identifier of the Merchant that can be used to cross-reference the Merchant record between multiple systems.

See Reference Code definition for additional information.

References: Merchant.code

Name

DBA ("doing business as") name of the merchant. The value of this field is automatically copied from Business Name field on Business form (during both merchant information modify and merchant onboarding process).

Active

Indicates whether the record is active and can process through the system.

References: Merchant.isActive

Time Zone (Country)

Country code of the merchant's mailing address

References: Merchant Account.Country Code

Time Zone

Represents the time zone associated with this merchant account.

References: Merchant Account.Time Zone Code

Password

Merchant's password for transaction processing API. This value in combination with Merchant Code serves as a set of credentials to authenticate the submitter of a transaction.

References: Merchant.password

Generate Password

Generates password for the merchant or the account.

Confirm Password

Repeated password of the merchant or account.

Reseller

Reference to the entity that represents the reseller associated with the merchant.

References: Merchant.Reseller FK

Fee Processor

Reference to the entity that represents client's fee information.

References: Merchant Account.Client Fee FK

Channel

Reference to the entity that represents the channel.

References: Merchant.Channel FK

Create Date

Date when the record was created.

References: Merchant.createDate

Contact Information

Includes contact information of the Merchant used to discuss any processing issues. In cases when a merchant is created via the Onboarding application or Onboarding Wizard form, info in this section is copied from the merchant's business information.

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Copy From

Copies the merchant's information from the selected source to the current one.

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business-info

Allows to copy the contact information from the business information.

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primary-owner

Allows to copy the contact information from the primary owner information.

Contact Name

Name of the primary business contact for the merchant.

References: Merchant.Contact Name

Street1

Street address (line 1) of the Merchant's postal address.

References: Merchant.Street1

Street2

Street address (line 2) of the Merchant's postal address.

References: Merchant.Street2

City

City of the Merchant's postal address.

References: Merchant.City

Country

Country code of the merchant.

References: Merchant.Country Code

State/Province/Region

State of the Merchant's postal address.

References: Merchant.State

Zip Code/Postal Code

ZIP code of Merchant's postal address.

References: Merchant.ZIP Code

Phone

Merchant's contact phone.

References: Merchant.Phone

Fax

Merchant's fax number.

References: Merchant.Fax

Merchant's contact email.

This value is used to send remittance statements.

References: Merchant.Email

Notes

Includes any notes related to this Merchant or Account in the system. The field is limited by 255 symbols for the merchant and 2000 symbols for the account.

Tag List

Includes the tags that are used to apply a corresponding logic for all accounts under a particular merchant. Multiple tags should be separated by commas.

If you need the list of the available tags, address the issue to the gateway support.