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Reports Console perspective (new) Items

Create Chargeback/NOC/Return/Reversal

Type:    Form

Description: Provides access to creation options of chargeback/notice of change/return/reversal for the selected transaction.

Modes:

Ignore

Create Chargeback

Create NOC

Create Return

Create Reversal

Items:

View Original Transaction

Allows to see details of the original transaction. Opens Form: View Transaction

Save		Saves all changes on the form.

Close

Closes the form without saving any changes.

Detail

Includes additional information about the created transaction.

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Type

Type of the transaction.

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Loaded On

Date when the transaction is loaded into the system.

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Internal Code

Internal response code that is received by the issuer.

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Customer Account Code

External identifier of the customer's account.

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Case Number

External identifier of the chargeback case.

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Response Date

Date of the NOC response.

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Amount

Amount of the transaction. Can be equal to the amount of the original transaction or be less than it.

Processor

Includes additional information about processor response.

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Response Code

Processor's response code associated with the transaction.

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Response Message

Processor's response message associated with the transaction.

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Received by Processor

Date when an initial transaction was received by the processor.

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Issued by Bank

Date when the operation was issued by processor's bank.

Edit Transaction Details

Includes additional transaction details that can be edited.

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Holder Name

Name of the card holder associated with the transaction.

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Account #

Masked version of the account number (credit card or bank account) associated with the transaction.

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Routing #

Masked version of the routing number associated with the transaction.

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Account Type

Represents the type of the account (e.g. credit card or bank account) associated with the transaction. References: Charge Transaction.Account CL